FAQs

How do I request service for my home repair?

If the item falls under the one year warranty, please make a request here. If you are not sure or require further information, please call 204-224-6102 or email service@kensingtonhomesltd.com.
 
What is covered in my one year home warranty?

Kensington Homes offers a one year service warranty to protect against defects in materials, labour, and design. If you discover a defect covered by the warranty, simply report it in writing to our office within one year from date of possession.

Who do I contact in case of extreme emergencies or after hours?

Suppliers are development area specific; please check the sticker on your appliance for supplier contact information.

HEATING
Reliance Superior Heating 204-697-5666 24 hour emergency
Furnasman/Mr. Furnace 204-832-6243 24 hour emergency
R&R Mechanical Inc. 204-996-2780/204-461-1733 24 hour emergency 

PLUMBING
Derksen Plumbing 204-668-4450 | After Hours 204-989-1777 | Pager Unit 0195
Star Plumbing 204-233-2451 | After Hours 204-946-2740

ESSENTIAL SERVICES
24/7 for electric or natural gas emergencies or to report a power outage.
MB Hydro/Centra Gas 204-480-5900 | Toll free: 1-888-624-9376
 
How can I get an extended warranty on some of my home features?

Extended warranties are available through some manufacturers. Please refer to your warranty manuals or contact the manufacturers directly for extended Warranty Service.

Windows - Plygem Windows and Doors / Jeldwen
Cabinets - EG Penner Building / Kitchen Craft
Furnace/A/C Units - Reliance Superior Comfort / Furnasman New Homes
Hot Water Tank - Reliance Superior Comfort / Furnasman New Homes
Shingles - Limited Lifetime Warranty pro-rated
Plumbing - Faucets – lifetime on finish only